Contact Us
Last updated: August 10, 2026
Real humans, dog people, happy to help with sizing, orders and returns.
mypawname@proton.me — we reply within 1 business day (Monday to Friday).
Order questions
Include your order number so we can find it quickly. For a return or exchange, see our Returns & Refunds page first — it lists everything we need.
Sizing help
Not sure between two sizes? Send us your dog's neck measurement in inches or centimetres and their breed, and we will tell you which size to pick.
Wholesale and collaborations
Shops, groomers and creators are welcome — email us with a short intro and what you have in mind.